Nana Kid Swimwear Returns Policy

At Nana Kid Swimwear, we want you to love your swimwear as much as we do. If, for any reason, you’re not completely satisfied with your purchase, we offer a hassle-free returns policy within 30 days of receiving your order.

Return Conditions:

Items must be returned within 30 days of receiving your order.
The shipping cost for returns is the responsibility of the buyer.
All items must be returned in their original condition with tags and labels attached.
How to Initiate a Return:

Contact our Customer Service team at [info@nanaswimwear.co.za] with your order number and reason for return.
Once your return is approved, you will receive instructions on how to return your items.
Refund Process:

Upon receiving your return, we will inspect the items to ensure they meet our return conditions.
Once approved, a refund will be processed to your original payment method.
Please allow 5-7 business days for the refund to reflect in your account.
Exchange Policy:
Unfortunately, we currently do not offer direct exchanges. If you wish to exchange an item, we recommend returning the original item for a refund and placing a new order.

Questions or Concerns:
If you have any questions or concerns regarding your return, feel free to reach out to our Customer Service team at [info@nanaswimwear.co.za]. We’re here to assist you!

Thank you for choosing Nana Kid Swimwear. Your satisfaction is our priority.

“The name holds a deep personal resonance as it traces back to the clan name of Shaka Zulu’s mother, who hailed from the enchanting region of Elangeni.”
– Nana